Skip to main content

have WillHill abused their duty of care?

Big story this week in the UK press is of a leading greyhound trainer suing bookmaker William Hill for £2m, after the punter had self-excluded himself.

Daily Mail article

Gambling unfortunately attracts people with addictive personalities and people who simply can't stop betting, despite what their bank balance tells them. Stories from casinos in particular where gamblers simply bet their lives away hurt the entire industry which works hard to keep itself above the seedy reputation earned by a tiny minority of establishments. Companies in the better-regulated jurisdictions all have responsible gambling policies, where problem gamblers can stop themselves from betting with a company via self-exclusion measures.

The punter here alleges he started gambling again just weeks after he sought self-exclusion with Hills, and they agreed to it. Then he proceeded to lose £2m fairly quickly. It's easy to blame the punter for his lack of self-discipline, but if William Hill have committed to stopping a punter needing serious help, then they should be severely penalised for their irresponsible behaviour.

William Hill are apparently the easiest bookmaker to open multiple accounts with to take advantage of free bets or if you've been closed down for winning too much. That's pretty ordinary for such a 'professional' organisation.

This will be a landmark case for the industry as will the Australian case against Crown Casino.

Ninemsn article

Gambling firms do have a duty of care and cowboys who think they can exploit confessed problem gamblers should be kicked out of the industry.

Comments

Popular posts from this blog

It's all gone Pete Tong at Betfair!

The Christmas Hurdle from Leopardstown, a good Grade 2 race during the holiday period. But now it will go into history as the race which brought Betfair down. Over £21m at odds of 29 available on Voler La Vedette in-running - that's a potential liability of over £500m. You might think that's a bit suspicious, something's fishy, especially with the horse starting at a Betfair SP of 2.96. Well, this wasn't a horse being stopped by a jockey either - the bloody horse won! Look at what was matched at 29. Split that in half and multiply by 28 for the actual liability for the layer(s). (Matched amounts always shown as double the backers' stake, never counts the layers' risk). There's no way a Betfair client would have £600m+ in their account. Maybe £20 or even £50m from the massive syndicates who regard(ed) Betfair as safer than any bank, but not £600m. So the error has to be something technical. However, rumour has it, a helpdesk reply (not gospel, natur

Betdaq.... sold...... FOR HOW MUCH???

So as rumoured for a while, Ladbrokes have finally acquired the lemon, sorry, purple-coloured betting exchange, Betdaq. For a mind-boggling €30m as 'initial consideration'. That's an even more ridiculous price than Fernando Torres for £50m, or any English player Liverpool have purchased in recent seasons! As I've written previously there are no logical business reasons for this acquisition. from Nov 29, 2012 The Racing Post reported this week that Ladbrokes are nearing a decision to acquire Betdaq. This baffles me, it really does. Betdaq are a complete and utter lemon. Their only rival in the market has kicked so many own goals over the years with the premium charge, followed by an increase in the premium charge, cost of API and data use, customer service standards which have fallen faster than Facebook share value, site crashes and various other faults. So many pissed off Betfair customers, yet Betdaq are still tailed off with a lap to go. Around the world, Betfair

lay the field - my favourite racing strategy

Dabbling with laying the field in-running at various prices today, not just one price, but several in the same race. Got several matched in the previous race at Brighton, then this race came along at Nottingham. Such a long straight at Nottingham makes punters often over-react and think the finish line is closer than it actually is. As you can see by the number of bets matched, there was plenty of volatility in this in-play market. It's rare you'll get a complete wipe-out with one horse getting matched at all levels, but it can happen, so don't give yourself too much risk...