First there was Betfair taking money from punters' accounts, thinking they had successfully placed their bets on the huge Tote jackpot day last week, only to find out when they went to check their winnings, that the bets never went through . There is nothing more frustrating for a punter than not knowing whether your bets are on or not. Betfair's policy on tech glitches like this is all about covering their arse, and not compensating customers. Betfair punters rarely place just one bet - often it is a series of bets and trading positions which change frequently, so knowing exactly what your position is at all times is critical. Otherwise, punters might as well just use a regular bookmaker.... Today news broke that Betfair had a customer data breach just before the float and conveniently kept it quiet. However minor it was, if police all over the world were involved, then customers deserve to know. Another bad PR story further eroding Betfair's once pristine, now terminal
A blog about betting, trading, sport and some of the dodgy elements within them. www.sportismadeforbetting.com.